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Freshly Made-to-Order📍Toronto 🇨🇦 | Pickup & Delivery✨️Enjoy tax-free pricing as an early supporter while we grow✨️
Orderings & Payments
How do I place an order?
How do I place an order?
Standard Orders: Once we officially launch, you will be able to visit our Online Order Page to browse our offerings, select your preferred pickup or delivery timeslot, and place your order directly through the platform.
Events & Large Orders ($79+): 🚗 Pickup OrdersIf you are planning a pickup for a larger gathering or event, please do NOT check out online. Instead, follow these quick steps to secure your booking and unlock extra savings:
🚚 Delivery OrdersNote: Delivery risks spills/cracks; third-party handling is out of our control. Pickup is highly recommended.If you do need delivery on your busy day:
Thank you for including us in your celebration! 😊
Events & Large Orders ($79+): 🚗 Pickup OrdersIf you are planning a pickup for a larger gathering or event, please do NOT check out online. Instead, follow these quick steps to secure your booking and unlock extra savings:
- Step 1: Build Your Cart – Add your items online, take a screenshot of your cart and notes (and discount code if applicable).
- Step 2: Email Us – Email your screenshot, along with your preferred pickup date and time, to directorders@thekremix.com at least 1–2 weeks in advance. Need a day other than Saturday? Let us know in advance, and we will gladly check our availability to see if we can accommodate you!
- Step 3: Save More – We’ll check availability, verify the details, and send a custom invoice with additional discounts.
- Step 4: Secure Your Date – Secure your booking with a full e-transfer payment within 24 hours of the invoice being sent. Since we book on a first-paid basis, dates cannot be held past this window.
🚚 Delivery OrdersNote: Delivery risks spills/cracks; third-party handling is out of our control. Pickup is highly recommended.If you do need delivery on your busy day:
- Orders over $100 enjoy Free Delivery to save you one less hassle.
- Because we absorb the delivery costs to offer this perk, we cannot apply any additional discounts to delivery orders. To proceed with delivery, please check out directly through our Online Order platform.
Thank you for including us in your celebration! 😊
What payment methods do you accept?
What payment methods do you accept?
- Direct Orders: for orders placed via directorders@thekremix.com, we accept E-transfer.
- Online Orders: please see below
How far in advance do I need to order? Do you accept same-day orders?
How far in advance do I need to order? Do you accept same-day orders?
Since everything is made-to-order just for you, we require at least 2 days notice for standard orders, and at least 1–2 weeks in advance for events and large orders ($79+). We recommend ordering early in the week to secure your favorites!
Pickup & Delivery
Where and when can I pick up my order?
Where and when can I pick up my order?
Orders are available for pickup every Saturday between 10:00 AM – 3:00 PM.We time our bake to your scheduled pickup for maximum freshness; please aim to arrive at your selected time for the best experience.
Pickup Location: 130 Cawthra Ave, Toronto, Ontario M6N 3C2. Curbside/Parking: Free street parking and generally available right out front. Note: We operate out of a private commercial kitchen — please do NOT enter the building. Instead, simply follow the instructions given upon order confirmation.
Ordering Cutoff: To ensure your selection is at its peak texture and flavor for your arrival, please place your standard order at least 2 days in advance (by Thursday at 5:00 PM) for a Saturday pickup. Thank you for valuing our made-to-order process.
Pickup Location: 130 Cawthra Ave, Toronto, Ontario M6N 3C2. Curbside/Parking: Free street parking and generally available right out front. Note: We operate out of a private commercial kitchen — please do NOT enter the building. Instead, simply follow the instructions given upon order confirmation.
Ordering Cutoff: To ensure your selection is at its peak texture and flavor for your arrival, please place your standard order at least 2 days in advance (by Thursday at 5:00 PM) for a Saturday pickup. Thank you for valuing our made-to-order process.
How does delivery work?
How does delivery work?
Delivery Day: Orders are delivered every Saturday between 10:00 AM – 3:00 PM.Note: Delivery risks spills/cracks; third-party handling is out of our control. Pickup is highly recommended.
Cost:
Ordering Cutoff: Just like pickup, standard delivery orders must be placed by Thursday at 5:00 PM to be eligible for that Saturday’s window.
Cost:
- Standard Orders: Delivery is calculated at checkout and capped at $15.
- Free Delivery: Automatically applied to all online orders over $100.
Ordering Cutoff: Just like pickup, standard delivery orders must be placed by Thursday at 5:00 PM to be eligible for that Saturday’s window.
Storage & Serving
How do I store and enjoy my treats at their best?
How do I store and enjoy my treats at their best?
Our treats contain no artificial flavors, added preservatives, or gums. Because fresh is best, please refer to these guidelines to preserve their natural texture and flavor:
- Creme Caramel & Plant-Based Jellies (Silky Laselly & Marble Cakes): Keep refrigerated. We recommend enjoying them chilled on the day of collection. Please consume within 24 hours for optimal freshness.
- Flaky Biscuits: These are best consumed within 2 hours of receipt. Store at room temperature and consume within 3 hours of receipt. To enjoy warm, we recommend reheating them in an oven/air fryer at 350°F (180°C) for 5 minutes.
- Savory Flat-Tarts: Keep refrigerated if you're saving them for later. To enjoy hot and crispy: reheat in an oven/air fryer at 350°F (180°C) for 10–15 minutes, or until perfectly crisp.
- Dips, Sauces & Flavor Boost Shots: Always keep chilled and stir well before serving. However, for the Raisin Vanilla Butter (Flaky Biscuits with Sauce), we recommend tempering at room temperature for 30 minutes to restore its ideal consistency.
Sustainability
How Does The Ramekin Return Work?
How Does The Ramekin Return Work?
Help us stay green! Enjoy $1.75 off your next order for every ramekin returned and accepted for reuse. We gladly welcome all ramekins that meet our reuse quality standards during regular pickup window at our pickup location.
Why are you only open on certain days?
Why are you only open on certain days?
To keep things fresh and thoughtful, we prepare our treats in small batches for specific pickup days. This made-to-order approach helps us reduce waste and ensures a level of care you can taste in every bite.
After all, everyone deserves a special weekend treat - whatever your flavor may be.
After all, everyone deserves a special weekend treat - whatever your flavor may be.
A Little Something Extra
No tax at checkout for our founding customers!
No tax at checkout for our founding customers!
Our small business perk passed on to you. Thanks for supporting a startup. Enjoy while it lasts!
Not seeing your question?
Not seeing your question?
If your question isn't listed here, feel free to message us on Instagram @kremix_to. We’d love to chat and help you out!
Let us prepare a fresh batch for you😊
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